Privacy Policy

This Privacy Policy explains how personal data is collected, used, and safeguarded when you access trsvds.online or communicate regarding fractional technical and sales operations services.

1. Information We Collect

We only collect data necessary to provide services and maintain clear business communication:

• Contact Information: Email address, Telegram username, phone number, or name provided when reaching out or booking a call.
• Operational & Technical Credentials: API keys, webhook URLs, server access, or CRM tokens provided explicitly by you for task execution during an active retainer.
• Analytics Data: Basic, non-identifying technical usage data (browser type, device type) via privacy-conscious analytics tools.

2. How Your Information Is Used

Collected information is used exclusively for operational fulfillment:

• Fulfilling queued website support, scraper builds, and CRM/telephony automation tasks.
• Sending invoices and verifying payment status (via Wise or Paddle).
• Direct project communication, task status updates, and emergency system support.

3. Data Retention & Credential Security

All sensitive credentials (API tokens, hosting logins, database passwords) provided for task fulfillment are managed using encrypted vault storage and zero-trust practices. Upon termination or completion of services, all provided access keys are permanently revoked or deleted upon request.

4. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for complete deletion of your records. To exercise these rights, contact us at davidchuk523@gmail.com or message @trsvds on Telegram.